The Spectranet Deception

It was around 8.30pm and I just couldn’t to get my surf on. I had just bought recharge cards for my Spectranet modem and was eager to get back online and surf the web. As a person that needed to be online a lot of the time, I had always done my browsing either via my phone, office or through a small dongle I had gotten from Etisalat. While the office offered enough bandwidth that I could only get to use when I was free, the other two were limiting in a number of ways, so when I got wind of the services being offered by Spectranet and its costs, I was excited that it was worth having.

Before, I always ignored major internet providers because of how costly their services and subscriptions were; I wasn’t ready to pay anything above N3,000 but this company called Spectranet came into the picture with the offer to give me 20 gig worth of browsing data for a month at N4k which would be active from 6pm to 8am on weekdays and 24 hours on weekends and public holidays.

Compared to other Internet providers like Swift and Smile, this was a good and affordable offer and so I got me a Spectranet modem which came with free 20 gig due to a promo. My first experience with their service was exhilarating; I was wowed by the sweet flow of bandwidth, the instant response from page to page….

Then the day came when I reloaded a fresh card of the usual N4,000 for another subscription and got a response that told me the voucher loaded was insufficient. I tried again and got the same thing. I opened the site afresh, used a different browser, refreshed and refreshed…the fund was said to still not be efficient. I then went to their website to check the listings and lo and behold what was N4,000 had now been changed to N7,500, almost double the cost!

I was enraged. What kind of witchery is this?

Why the increase in rates? They are currently running some deceptive Ad in which they talk some mumbo jumbo about unified tariff plans part of their effort to ensure everyone has access to affordable and faster internet.

Affordable? I’m sorry…where in the jumping diddlyskunk is the affordability in this?

I laugh in Spanish.

Some people who think they can pull the wool over our eyes are mistaken because we can smell the shit before it hits the fan. Not even having Linda Ikeji publish a ‘good post’ about them can save them from the flak that is coming.

Reading through the post, I was shocked at the rubbish and lies painted on the site. The Head of Marketing, Mike Ogor was making blasphemous utterances like:

The unified tariff is another way of telling our subscribers that they matter to us.

Really? We matter? That’s why you’re ripping us off? Liar…

’We understand the needs of our customers and subscribers and have kept improving our services to offer the best internet solutions in the country. ‘’The new tariff plan has been designed in such a way that suits individual pockets irrespective of their income and status-whether they are students, professionals, family, or business enterprise owners’’.

Why? Why all these lies and fabrication?

‘’when a customer buys data ranging from 20GB to 200GB each customer is automatically entitled to an extra10GB monthly and unlimited free night browsing and this will go a long way in helping customer connects to what matters to them’’.

This is quite confusing. While I saw nothing like extra 10GB on my own subscription, who cares about free night browsing when my plan already covers overnight?

Mr Ogor stated that Spectranet has improved its service to enhance seamless video streaming as streaming videos online require a fast internet connection.

This is another lie because just as their rates went up, their service apparently plummeted; it was always timing out like a toddler’s aggravated hiccup.

To know how pissed people are, you need to check out the comments under the post on Linda Ikeji’s blog…people are NOT SMILING at all!

Source

 Right now, I'm seriously considering switching to another Internet provider. There's no difference between their cost and that of Spectranet's.

The most annoying thing is that I just recommeded Spectranet to my parents recently. No I have to take back my word!